Below FAQ are some common concerns of our clients before purchasing the products.
If you have other questions, please just send it to service@hivispro.com.
- All
- Pre Sale Questions
- Aftersale Questions
Need Help?
If you have an issue or question that requires immediate assistance, just click the orange chat button in the bottom-right corner to talk with our support team in real time.
If we’re not available, feel free to
email us — we’ll get back to you within 24 hours!
Pre Sale Questions
Yes, many of our products meet ANSI/ISEA 107 standards for high-visibility safety apparel. Specific compliance details are listed on each product page.
- Tricot: Smooth, durable, and ideal for long-term use in tough environments.
- Mesh: Lightweight and breathable, perfect for warm weather or active movement like running and biking.
Please refer to the size chart on each product page. If you're between sizes or plan to wear the vest over bulky clothing, we recommend sizing up. Most of our vests are designed with adjustable features for a better fit.
Aftersale Questions
A: Yes! We offer hassle-free returns within 30 days of delivery for unused items in original packaging. To start a return, please contact our support team or visit the Returns Center on our site.
A: No worries—reach out to our support team with your order number, and we’ll help arrange a quick exchange.
A: Please contact us through email, phone, or the chat button on the bottom right of the page. Our team responds within 24 hours (Mon–Fri)
📧 Email: service@hivispro.com
📞 Phone: +1 (717) 579-3582
💬 Live Chat: Available via the orange chat button in the bottom-right corner.